Question 1

How do I access my digital download?

Accepted Answer

You will receive your download link in your confirmation email (be sure to check all folders including spam).

Question 2

Do you offer refunds?

Accepted Answer

Due to the nature of digital products, refunds are not offered. We understand that unexpected circumstances may arise. At the sole discretion of It's a Nursing Thing, we may occasionally allow exceptions to our refund policy. If you would like to request an exception, you may email us at hello@itsanursingthing.com to explain your situation.

Question 3

What if I need to cancel my tutoring session?

Accepted Answer

If you must cancel a session, you may transfer that payment to a future tutoring session only ONCE. The new date will be based upon Dr. Biggom's availability. If you are unable to attend the rescheduled date, you forfeit your payment.

Question 4

How does your tutoring services differ from others?

Accepted Answer

Our tutoring services stand out through a personalized, student-centered approach that emphasizes not just academic improvement but also the development of a deep, lasting understanding for learning. We focus on critical thinking and clinical judgment using active learning strategies to help you successfully pass your nursing exams.

Question 5

Are your services for RN or LPN students?

Accepted Answer

Tutoring can be tailored to both RN and LPN students. Although scope of practice varies, digital products provide general knowledge and can be used by both students.

Question 6

How do I book a class?

Accepted Answer

Class dates will be posted for booking as they become available. Contact us if you would like to schedule a class sooner or if you need a class in person at your location.

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